Problems playing

Discussion in 'Questions & Bug Reports' started by VMPS, Sep 10, 2020.

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  1. VMPS

    VMPS User

    Hello mayors!

    Since yesterday, the game has been having problems. When I click on production, commercial and gym buildings, in addition to anything else in the game, the screen goes black and I can't do anything else. The only normal function is to collect rent and manufactured products.

    Can someone help me? Please

    It had never happened before.

    Thanks!

    Note: ID 9930793
     
  2. _Bosco_

    _Bosco_ User

    Hello,

    have you cleaned cache and cookies of you browser ?
     
  3. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Thank you once again for responding _Bosco_ . We went into your game and had no issue starting production or collecting rent. You should be able to run your city once again. Let us know if the issue continues to happen or the issue is resolved. Have fun building your city.
     
  4. VMPS

    VMPS User


    I did it now, but the problem remains. :(
     
  5. VMPS

    VMPS User


    The problem continues. After clicking on the sawmill, what I reported earlier happens. :(
     
  6. _Bosco_

    _Bosco_ User

    So, you can try this :

    - start the game with a different browser than your usual browser (Edge, Chrome, Mozilla, safari, ...)
    - then, start a production in your sawmill.
    - close the game and browser
    - start again the game with the original browser.
     
  7. VMPS

    VMPS User


    Thanks _Bosco_ ! The problem, finally has resolved! :)
     
  8. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Thank you once again _Bosco_ . For your timely and excellent advice.
     
    VMPS likes this.

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